Ruby has been answering phones for small US businesses for two decades, and it shows in how consistent the calls sound.
Why we vetted Ruby
Their receptionists are the most polished on this list. If your brand depends on every call sounding warm and unhurried, Ruby is the safe choice.
Website chat is handled by the same team, so a lead gets the same tone whether they call or type.
Where it fits
Professional services and any business where the first phone impression is the sale. It is the priciest option here, so weigh it against Smith.ai or our in-house reception.
Why it made our list
- The receptionists are consistently well trained, which shows up as fewer awkward transfers and better notes than the budget answering services.
- Website chat and phone coverage come in one plan, so an after-hours web visitor and an after-hours caller get the same response.
- You pay a premium here, and it is worth it for businesses where the first impression on the phone is most of the sale.
Affiliate disclosure & terms of use
Research is provided by Lobi Space. Lobi Space may receive commissions, discounts, referral fees, free trials or other promotional compensation from time to time when you sign up with or purchase a listed provider through our links.
That compensation never influences our editorial choices. We only list products and services we believe deliver exceptional value for Chicago small businesses and would be comfortable recommending to a member sitting in the building.
The information on this page is for general informational purposes only. It does not constitute legal, financial, accounting or professional advice. Features, pricing, terms and availability change, and we do not guarantee that any listing is complete or current. Before you buy or hire any provider, please do your own research and verify the details that matter to your business.
This affiliate disclosure is not covered by the Lobi Space money-back guarantee, membership terms and conditions, or any other Lobi Space contract. Lobi Space is not a party to your agreement with any listed provider and is not responsible for their products, services, refunds, billing, privacy practices or customer support.
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Pair it with a Chicago workspace
Virtual office, business mailbox and private suites at 1655 S Blue Island Ave in Pilsen.