Vetted by Lobi

Alliance Virtual Offices Live Reception

Professional remote receptionists who answer every call in your company name.

From $125/mo, no setup fee

Top solutions
  • Live Receptionist

    US-based receptionists answering, screening and routing your calls.

  • Virtual phone system

    Dedicated business number, auto attendant and voicemail to email.

  • Appointment scheduling

    Receptionists book straight into your calendar and confirm with the caller.

Receptionist wearing a headset answering business calls at a coworking front desk
A live receptionist answers in your company name, takes the message and books the meeting.
Started
2010
Based in
Irvine, California
Best known for
Live receptionist plans bundled with a business phone system
Starting price
From $125/mo, no setup fee
Free trial
No free trial, month to month with no setup fee

Running a small business means juggling everything at once, and the phone is usually what suffers. Alliance Virtual Offices puts a professional remote receptionist in front of your calls so the business sounds polished even on the days you cannot pick up.

What are virtual receptionist services?

A virtual receptionist is a trained remote professional who answers your phone in your company name. They screen calls, take messages, schedule appointments and give callers basic information about your business.

The point is not just call coverage. It is that every caller reaches a person who sounds like part of your team, which is the difference between a lead and a voicemail nobody returns.

Six benefits of a live receptionist

1. Enhanced professionalism. Every call is answered in your company name by someone trained on your script. That polish is what builds trust on a first call.

2. Cost effective. A full-time receptionist is a salary and benefits. Live reception starts at $125 a month, so you get professional call handling without the overhead.

3. Better customer experience. Inquiries get answered promptly instead of sitting in voicemail, and clients notice the difference in how fast they hear back.

4. More efficiency. Routine call handling comes off your plate, which gives you back the hours you were spending on the phone instead of on the work.

5. Scalable and flexible. Minute bundles move up or down month to month, so a busy season and a quiet one cost what they should.

6. Lead capture and scheduling. Receptionists collect caller details and book meetings straight into your calendar, so nothing important slips.

The Lobi Space partnership

Alliance Virtual Offices has been a trusted partner of Lobi Space since 2019, and their live receptionist service is the one we recommend to members who need calls answered but are not ready to staff a desk.

It works best paired with a Lobi Space virtual office. Your Chicago address, your mail handling and your phone answering all line up, which keeps your Google profile, your filings and your invoices telling the same story.

Alliance Virtual Offices Live Reception logo

Plans and pricing

How much does a virtual receptionist cost? Alliance plans start at $125 a month with no setup fee. Every plan includes a dedicated business number, a virtual phone system and US-based receptionists answering in your company name.

Starter

Live Receptionist 50

50 live answering minutes

$125/mo
Get this plan
  • 50 live answering minutes
  • No setup fee
  • 1 included business phone number
  • Unlimited local and long distance minutes
  • Voicemail with email delivery
  • Appointment scheduling
  • Full online control panel

Most popular

Live Receptionist 100

100 live answering minutes

$175/mo
Get this plan
  • Everything in Live Receptionist 50
  • 100 live answering minutes
  • National 411 listed phone number
  • Dial-by-name directory and auto attendant
  • Custom recordings and messages
  • Professional appointment scheduling app

Full platform

Live Receptionist 200

200 live answering minutes

$225/mo
Get this plan
  • Everything in Live Receptionist 100
  • 200 live answering minutes
  • Best rate per answered minute
  • Headroom for seasonal call spikes
  • Lead capture and calendar booking
  • Full online control panel

Who this is good for

Solo owners and startups

Sound staffed before you can afford to hire a front desk.

Trades and contractors

Calls get answered while you are on a ladder, not sent to voicemail.

Law firms and clinics

Intake handled politely and consistently on the first call.

Virtual office members

Pairs with a Chicago address so your mail, address and phone stay together.

The good

  • No setup fee on any plan, and month to month billing.
  • Every plan includes a dedicated business number and a full virtual phone system, not just answering.
  • Unlimited local and long distance minutes on the phone system; you only meter live answering minutes.
  • Appointment scheduling and lead capture are part of the service, not an upsell.

The bad

  • Live answering is metered in minute bundles, so a heavy call month can push you into the next tier.
  • Coverage is US business hours focused; true 24/7 intake usually means a different service.
  • Receptionists follow your script well but do not know your building the way an on-site front desk does.

How to set it up

  1. 1

    Pick your minute bundle

    Start at 50 minutes if you are unsure. Alliance is month to month, so moving up a tier after a busy month is simple.

  2. 2

    Write the greeting and script

    Decide how the phone is answered, which calls transfer to you, which take a message and which get booked.

  3. 3

    Point your number

    Use the included business number or forward your existing line. Keep your Lobi Space address on the same listings so your Google profile stays consistent.

  4. 4

    Connect your calendar

    Give the receptionists booking access so a qualified call becomes a meeting without a second phone tag round.

Notes from our community

What our members and front desk actually saw.

  • Members who bundle a Lobi Space virtual office with Alliance reception get one Chicago address, one business number and one front desk story across every listing.
  • Screen aggressively. Telemarketers eat live answering minutes faster than customers do.
  • Keep the script to one page. The shorter the script, the more natural the receptionist sounds.

Why it made our list

  • Every call is answered live in your company name, so a one-person shop sounds like a staffed office from the first hello.
  • A full-time receptionist costs a salary; these plans start at $125 a month with no setup fee, and every plan includes a dedicated business number and virtual phone system.
  • Receptionists capture leads and book appointments straight into your calendar, so the call that comes in while you are on a job site still turns into work.

Questions owners ask

How much does a virtual receptionist cost?

Alliance live receptionist plans start at $125 a month for 50 live answering minutes, $175 for 100 minutes and $225 for 200 minutes. There is no setup fee on any plan, and each one includes a dedicated business number and virtual phone system.

What does a virtual receptionist actually do?

They answer and screen calls in your company name, take messages, provide basic business information, capture lead details and schedule appointments directly into your calendar.

What happens if I run out of live answering minutes?

Overage is billed per minute and you can move to a larger bundle at any time. Plans are month to month, so most owners start at 50 minutes and adjust after the first busy month.

Does it work with a Chicago virtual office address?

Yes. Pair Alliance reception with a Lobi Space virtual office at 1655 S Blue Island Ave so your address, mail handling and phone answering all point at the same business.

Is Alliance a Lobi Space partner?

Alliance Virtual Offices has been a trusted Lobi Space partner since 2019. Ask our team before you sign up and we will point you at the current partner rate.

Address in Chicago, phone answered live

Add Alliance live reception to a Lobi Space virtual office and your business has a staffed Chicago address and a receptionist answering in your name, for less than one part-time hire.

Talk to our team

Affiliate disclosure & terms of use

Research is provided by Lobi Space. Lobi Space may receive commissions, discounts, referral fees, free trials or other promotional compensation from time to time when you sign up with or purchase a listed provider through our links.

That compensation never influences our editorial choices. We only list products and services we believe deliver exceptional value for Chicago small businesses and would be comfortable recommending to a member sitting in the building.

The information on this page is for general informational purposes only. It does not constitute legal, financial, accounting or professional advice. Features, pricing, terms and availability change, and we do not guarantee that any listing is complete or current. Before you buy or hire any provider, please do your own research and verify the details that matter to your business.

This affiliate disclosure is not covered by the Lobi Space money-back guarantee, membership terms and conditions, or any other Lobi Space contract. Lobi Space is not a party to your agreement with any listed provider and is not responsible for their products, services, refunds, billing, privacy practices or customer support.

If you have questions about how we choose, test or disclose our relationships with partners, contact us at Support.Website@lobispace.com.

Pair it with a Chicago workspace

Virtual office, business mailbox and private suites at 1655 S Blue Island Ave in Pilsen.